5.0

(75+ Ratings & Reviews)

When Something Goes Wrong. We're There.

HVAC repairs and 24-hour emergency service across coastal Connecticut. Fast diagnosis, honest assessment, fixed right.

A heating or cooling system that stops working doesn’t wait for a convenient time. When your boiler goes down in January or your AC fails in August, you need someone who shows up fast, diagnoses the problem correctly, and fixes it right — not just well enough to get through the day.

We provide repair services for all major HVAC systems across residential and commercial properties in coastal Connecticut. Loyalty Program members have direct access to 24-hour emergency service.

What's Included

Systems We Repair Across Connecticut

Boiler Repairs

Loss of heat, pressure issues, leaks, ignition failures, zone valve problems — we diagnose and repair all major boiler makes and models.

Furnace Repairs

No heat, blower issues, cracked heat exchangers, ignition failures — we find the root cause and fix it. No band-aid repairs.

Heat Pump & Mini-Split Repairs

Refrigerant issues, defrost cycle problems, error codes, communication faults — we're certified on Mitsubishi systems and experienced with most other major brands.

Central AC Repairs

Compressor failures, refrigerant leaks, frozen coils, thermostat issues — we diagnose and repair central AC systems across most major brands.

Thermostat & Controls

A malfunctioning thermostat or control board can mimic a system failure. We check controls first to rule out the simple fix before going further.

24-Hour Emergency Service

Emergency access for Loyalty Program members around the clock. If your system goes down outside business hours, you have a direct line — not an answering service.

Why It Matters

When your system fails, who you call makes a difference. Here’s what sets a Benedetto repair apart.

Fast Response When You Need It Most

We show up when we say we will. For Loyalty Program members, that includes nights and weekends when something can't wait.

Root Cause Diagnosis

We don't reset and hope. We find out why your system failed — so the same problem doesn't come back three weeks later.

Honest Assessment

If your system needs a repair, we'll tell you. If it makes more sense to replace it, we'll tell you that too — with clear numbers so you can make an informed decision.

Priority for Loyalty Members

Loyalty Program members are always moved to the front of the line — for repairs, emergencies, and regular service calls.

Get In Touch With Us

🚨 Emergency Service

System Down? Call Us Now.

24-hour emergency access for Loyalty Program members.

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Tim Teran profile picture
Tim Teran
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There folks are the best. Woke up to no heat. Called them and within hours they arrived and restored our heat and helped us determine exactly what we needed to do to upgrade our system
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Leonard Jay profile picture
Leonard Jay
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Benedetto's came out to perform a cleaning and thorough inspection of our natural gas heating system. Work was performed professionally and I was kept abreast along the way with details of the inspection/cleaning. Clayton and Logan did a great job ... very pleased 1st time customer Leonard Niantic, CT
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Beth Genova profile picture
Beth Genova
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Great guys - explained everything
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Steven Yates profile picture
Steven Yates
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Cameron is a very professional technician. He always explains what needs to be done in a way that I can understand. He provides me with any information that I need in a timely manner. I am happy to have him doing the work on my heating and air-conditioning systems.
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Brian Fay profile picture
Brian Fay
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From the moment I placed a call to Benedetto and spoke with Judie, I had an amazing experience. Judie couldn’t be friendlier, professional and can-do. Joe Benedetto then spent a lot of time on the phone with me really evaluating what I needed, and asked for measurements and photographs. Once he came out for a physical review, he had already reviewed information I sent him and had some really good ideas. Fast forward to installation day and the crew who arrived were SO amazing! Clay & Jet. Friendly, professional, knowledgeable beyond expectations, and they took such care of our home! This was the best service experience I think I’ve ever had! I can’t wait for an opportunity to refer friends or neighbors to them! Honestly, this is a company that deserves 6 stars, but I only had the option of 1-5. This type of customer service experience should be studied in business school. Thank you Judie, Joe, Clay and Jet!!
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Timothy Miller profile picture
Timothy Miller
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My Mom had a new gas furnace put in. Clay, Logan, Rafael and Tim were very courteous and knowledgeable. They were very efficient and a very clean job and I would highly recommend them.
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Mark Lewis profile picture
Mark Lewis
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They installed a new boiler unit in our house. The entire crew was professional, friendly and informative about the new system. They are exceptional representatives of their company. Highly recommend.
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christine bond profile picture
christine bond
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We have been with Joe for many years. We appreciate his integrity, professionalism and honesty. the work ethics he has is visible in all his employees, from the "put you at ease" ladies who answer the phones to the polite guys that show up to work on the system. We have never doubted his opinion. Joe is what we call "old school" meaning he speaks the truth and is dependable. Over the years as Benedetto heating and cooling has grown, he and his team have remained down to earth, he is a good teacher and it shows in his team members. If you have a heating or cooling problem or question, Benedetto H/C is the team you want. Al & Christine Bond.
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Annie Gourlie profile picture
Annie Gourlie
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Update: We continue to be so very pleased with Benedetto! We upgraded our two boiler systems with Benedetto, and we are very impressed! As we have come to expect from them - all of their service providers are always professional and respectful. They were timely and exceptional at communicating during the install. They left our house spotless, installed a pristine and impressive looking system that is a site to behold! And we believe we got the value for our money. Clay, Rafael, Logan, Ben, Justin and Joe Benedetto himself were polite, considerate and professional during the entire length of the project. I would not hesitate to hire them again and will continue to recommend them! ---------------------------------------- It is rare to find such professionalism in today's market! Both Clayton and Shawn are consumate professionals who respect your home, and provide THOROUGH and EXPERT service! They take the time to educate you, and provide transparent, reasonable quotes prior to doing any work. We have two old Buderus systems, and we've been looking for years to find someone knowledgeable about our systems. They did a complete overhaul to get us functioning properly. And the best part is - I trust them. We will absolutely be loyal customers from here on out! Thanks, Clay and Shawn!
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